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Old Jul 04, 2006, 10:29 AM // 10:29   #21
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Gaile "ignores" EVERYONE by putting her status to "Do Not Disturb" so she doesnt get spammed by everyone jeeze. I don't think anyone "worships" Gaile but TBH she is just doing her job and IMO she does it very well. She goes onto the forums and in game and tries to answer everyones question as effetienly as she can.

If I were in a job and I heard about people slagging me off behind my back I would get quite upset (on another note she still hasnt answered my question about character appearace and height customisation lol....) If Gaile hasnt answered your questions then try again its not her fault that she had about a million people asking her. TBH without Gaile a lot of features would not be implimented and guild wars wouldnt be as good as it is today.

I am not a "Gaile Worshiper" (i dont rly understand this anyway :S) But If Gail does read this post, I hope, at least from my post, that she realises that she has helped a great deal and is apreciated and is IMO doing her JOB very well indeed.
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Old Jul 04, 2006, 10:29 AM // 10:29   #22
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look, on one side of the barrier is over 2million players, on the other side was hundreds of developers, in between them both is a barrier of communication. her job to bridge those two together is not an easy one.
On top of that she has a mandate allowing her to talk only about specific things without treading too deep on the non disclosure agreement that she may have signed.

cut her some slack, if something goes wrong don't immidiately blame her for it, if something isn't happening according to the schedule there is a valid reason and she probably doesn't know anymore than what we do (at that stage), hence the developers wasn't effective in their communication...
There are so many things that could account for the flaws, remember shes just a bridge that relays information between the two...

there one generic rule that everyone should follow
"patience is a virtue"


Some of you are too trigger happy.
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Old Jul 04, 2006, 10:31 AM // 10:31   #23
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Originally Posted by Amity and Truth
Imho the real problem with Gaile is, that basically everyone seems to think that he or she should have Gaile's personal and complete Attention and that their question should be favored above all others.
The problem is, some questions that the players may ask are often shared by the majority of other players. If I were to ask about the new storage update, I am asking on behalf of the GW community, because a lot of people also want the answer to that question.

The questions that we ask her are not useless pointless selfish questions. These questions are serious questions, and will benefit the community as a whole because we at least know what the GW programmers are doing.

Quote:
Originally Posted by Tan Blademaster
Gaile "ignores" EVERYONE by putting her status to "Do Not Disturb" so she doesnt get spammed by everyone jeeze. I don't think anyone "worships" Gaile but TBH she is just doing her job and IMO she does it very well. She goes onto the forums and in game and tries to answer everyones question as effetienly as she can.

If I were in a job and I heard about people slagging me off behind my back I would get quite upset (on another note she still hasnt answered my question about character appearace and height customisation lol....) If Gaile hasnt answered your questions then try again its not her fault that she had about a million people asking her.
If Gaile really is swamped by 'millions' of messages, then obviously Anet has made the mistake of hiring only one person to do the job. The questions and suggestions of the so called 'millions' is impossible to be conveyed by one person to Anet. At least Anet should have chosen 10 or even 20 people for the job. Less stress on Gaile's part and less complaints from disgruntles players.

Last edited by Demesis; Jul 04, 2006 at 10:38 AM // 10:38..
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Old Jul 04, 2006, 10:34 AM // 10:34   #24
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Originally Posted by Feminist Terrorist

I was not happy with the timing of this event. Specifically the schedule of the emperor was not well known, and should have been. Everyone I spoke to assumed the emperor would show up at midnight pacific and start things off.
The schedule of the emperor was quite well known and has not been deviated from yet. It was never stated that he would appear @ the start of July 4th, just that he would be coming around every 2 hours.

Everyone I've spoken too seems to think he's going to be showing up, for the first time, tomorrow.

Sometimes the early bird gets a little too eager...
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Old Jul 04, 2006, 10:34 AM // 10:34   #25
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I think Gaile deserves as much respect as any PR person should get.

That being - very little + lots and lots of healthy skepticism to what comes out of their mouth.

She's not here to present a fair and balanced view on things to you. She's here to make people feel better about things, and ignore topics that she can't put a positive spin on.

That's the nature with PR..oh well, too bad it's easier to see through her than it is to see through a jellyfish.
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Old Jul 04, 2006, 10:37 AM // 10:37   #26
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Originally Posted by Demesis

The questions that we ask her are not useless pointless selfish questions. These questions are serious questions, and will benefit the community as a whole because we at least know what the GW programmers are doing.
All I ever see, when I get to be in the same area as Gaile, is an extremely large amount of people constantly spamming the same questions over and over. Usually questions that she's already answered.

[EDIT: oh yeah, and a billion people insulting her and acting like general jackasses for attention]

..and please, don't speak for the community because you certainly don't share the same view of the game that I do. Speak for yourself, not me.
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Old Jul 04, 2006, 10:39 AM // 10:39   #27
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I'd say the real flaw is in the whole 'visiting hours' thing, I doubt majority of the playerbase even knows they are around, nor idea when and where. (I don't know, apparently they are at times when I'm asleep anyways. Hooray timezones.)

So most important and useful source of information is the forums, and there rarely is any 'official' word on any of the problems, just hoping that someone from ANet happens to be at the right forum at the right time.

ANet really needs their own forumthingy, for atleast posting stuff about the 'hot topics'..

edit: Or do things like GW Taiwan does. Their pages about the current event have been very informative, a lot beyond what the American/European sites offer. Why is there such difference in content between regions, why can't AM/EU sites have as detailed info?

Last edited by Kaguya; Jul 04, 2006 at 10:45 AM // 10:45..
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Old Jul 04, 2006, 10:39 AM // 10:39   #28
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Quote:
Originally Posted by Amity and Truth
Imho the real problem with Gaile is, that basically everyone seems to think that he or she should have Gaile's personal and complete Attention and that their question should be favored above all others.
Though this may now sound as a flame. That's just not the way it is. Trading system or Alliance Battles or whatever grief there might be currently might be oh so important in boards like these. But as a matter of fact, boards are only visited by a minority of players.
So if one of the Devs is online and is permanently spammed with questions about Minipets (no one really knows, except the Devs, what the whole community might REALLY have interest in) but only an occasional "what happened to the trade system", the Dev will answer what was asked the most. Simple enough.

Just imagine it like this:
Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Trading?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Trading?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!? Minipet?!?

Who is the one to blame now? The community is! For asking silly things again and again instead of pressing the issues. And in all honesty, to the person who was saying she should never be allowed to activate "Do not disturb"... thats just bullshit what you stated there. I'm in no way an important person in Guildwars, but at times i'm drowning in whispers from other people. Sometimes bad enough for the chat to flood me. Now imagine, i'm just an unimportant person in Guild Wars. Do you have ANY idea how the chat might look like if you were an A-Net Employee? Only a slight idea? It won't be spammy at times it will allways be spammy. You want to know how bad? Go to Kaineng Center 1, state that you're giving away free Crystallines. Watch your chat explode. Multiply by 10 and you've got a faint idea of how the Devs can suffer from chat. Give them a moment of peace on THEIR character.

I'm not a Gaile worshipper as you bluntly flamebaited. I for my part read a few of the chats and found that they stated nothing new for me and the information was very vague so i basically, well, just stopped reading those. What's the problem? Same as with the scribe, people bitch and moan while they could just stop reading it if they're that agressive about it.

Yeah in a way i agree with you, but i remember Gaile saying somewhere that she spends most of her work time reading various forums and not actually in game. When reading these forums, you realize that there is alot of issues within the game and people state their concerns, i guess all i want is some confidence in knowing our concerns are showned through Gaile, to the Devs and such, But it gets hard to maintain that confidence when thread after thead , update after update , our main concerns and issues go by still remaining, questions that we ask remain unanswered.

Quote:
The problem can be described in one sentence:
Individual players that think they're speaking for the community in a whole

You don't know what the community really wants, i do neither. Seeing "countless posts" is still just a minority. And even 1.000 /signed won't prove much in the end
If someone thinks that someting is wrong, regardless of whether they are part of the "minority" or the "majority", im sure there are more that agree with him,

These forums are diverse, we have Roleplayers, pvpers, casual, kids, adults, teens, and when you see people discussing a topic , stating concerns, i think that it makes a pretty good representation of what others in game think also.

Because im sure alot of people who dont use forums, when they recognize or belive that something is wrong, im sure if they had a chance to post here and state their views they would.


Ps. yeah i agree with you when you say gaile should leave DnD on, i mean in id7 you should have seen the spam of questions thrown towards her, so i wonder what it would be like if she allowed people to pm her.
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Old Jul 04, 2006, 10:41 AM // 10:41   #29
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Quote:
Originally Posted by Demesis
The problem is, some questions that the players may ask are often shared by the majority of other players. If I were to ask about the new storage update, I am asking on behalf of the GW community, because a lot of people also want the answer to that question.

The questions that we ask her are not useless pointless selfish questions. These questions are serious questions, and will benefit the community as a whole because we at least know what the GW programmers are doing.
Thank you for proving my point. Think about it, you THINK that you're speaking on behalf of the community while you're indeed only speaking for the minority that has expressed their opinions here. Sure, a lot more might be concerned about storage but i'm also sure that there are many people who couldn't care less about more storage.
And if those people are spamming Gaile and asking about Minipets instead of storage what they (players) don't care for... tough luck.

Once again, you're NOT speaking on behalf of the GuildWars Community. You MIGHT be speaking on behalf of the Guildwars Guru Community. But even in this small sandbox environment, there are people who couldn't care less about storage so that substracts even more people from your "community".

/edit:
@Sweetest
Yes, GWGuru might be a perfect sandbox. And i'm in no way trying to lessen the importance of matters at hand. I just want to make it quite clear that there might be the possibility that the REAL community (not this small sandbox environment) cares more for Minipets than Storage issues (just an example).

Last edited by Amity and Truth; Jul 04, 2006 at 10:45 AM // 10:45..
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Old Jul 04, 2006, 10:43 AM // 10:43   #30
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Quote:
Originally Posted by Asrial
All I ever see, when I get to be in the same area as Gaile, is an extremely large amount of people constantly spamming the same questions over and over. Usually questions that she's already answered.

[EDIT: oh yeah, and a billion people insulting her and acting like general jackasses for attention]

..and please, don't speak for the community because you certainly don't share the same view of the game that I do. Speak for yourself, not me.
I'm not sure if I should consider your post a flame and wether I am even going to entertain you with a reply. But I am sure you share my views about asking questions about botters, Ebayers, scammers and abusive players.

Whatever your view on the game, you are bound to have the same concerns as I do about issues like these, as well as many of the people who post here.
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Old Jul 04, 2006, 10:45 AM // 10:45   #31
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Quote:
Originally Posted by Amity and Truth
Thank you for proving my point. Think about it, you THINK that you're speaking on behalf of the community while you're indeed only speaking for the minority that has expressed their opinions here. Sure, a lot more might be concerned about storage but i'm also sure that there are many people who couldn't care less about more storage.
And if those people are spamming Gaile and asking about Minipets instead of storage what they (players) don't care for... tough luck.

Once again, you're NOT speaking on behalf of the GuildWars Community. You MIGHT be speaking on behalf of the Guildwars Guru Community. But even in this small sandbox environment, there are people who couldn't care less about storage so that substracts even more people from your "community".
Hmm... I think you have a point there. But I guess it's a sad thing that more important questions are getting shoved aside by spammers asking her questions.
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Old Jul 04, 2006, 10:47 AM // 10:47   #32
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Originally Posted by Sweetest

If someone thinks that someting is wrong, regardless of whether they are part of the "minority" or the "majority", im sure there are more that agree with him.
If 5000 players absolutely HATE the change to MAJOR runes and 5000 players absolutely LOVE the change to MAJOR runes, what do you do?

We, as human beings, are more prone to argue and complain and remember negative events than we do positive ones. The ones that love changes usually just play the game and enjoy them, that's why the perception is that a change is hated.. because that's all you ever hear about.

Also, be careful about wishing that every voice in the game could be heard, because it would not be healthy for the game. I'd rather the developer do what they think is best for their BABY instead of what I think is best to improve my year or two of casual enjoyment.
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Old Jul 04, 2006, 10:50 AM // 10:50   #33
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Originally Posted by Asrial
The schedule of the emperor was quite well known and has not been deviated from yet. It was never stated that he would appear @ the start of July 4th, just that he would be coming around every 2 hours.

Everyone I've spoken too seems to think he's going to be showing up, for the first time, tomorrow.

Sometimes the early bird gets a little too eager...
Judging from the 70+ American Districts right before midnight, it seems most players were under the impresssion that the emperor would come at midnight PST, the fact that 70 + Districts FILLED with people think that it was to happen at midnight, is that not a sign of a lack of communication from the Company to the Players?
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Old Jul 04, 2006, 10:50 AM // 10:50   #34
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Quote:
Originally Posted by Demesis
Hmm... I think you have a point there. But I guess it's a sad thing that more important questions are getting shoved aside by spammers asking her questions.
Yes, that is something i agree with. It might help if the whole system of asking questions would be reworked. 50% Direct Questions and 50% of Questsions gathered from Votes in Forums.
I think we allready had this once in one of those fansite fridays.

This way she still answers the old way, while the ones expressing their opinions have a clear chance of getting their point across, no matter the spammers.
After each visit, there should be a new thread being made "Questions for next visit". Where people can post new questions. And after a few days, thread gets locked and a vote starts as to which 10 questions where asked the most. Once a question was answered or dodged, it can't be asked for 2 visits.
Or something along these lines...

/edit:
I'll formulate an idea on how to maybe improve the Talks in the Suggestion Forum later on. That is in my opinion far more constructive than just dissing Gaile in this thread.
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Old Jul 04, 2006, 10:53 AM // 10:53   #35
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Originally Posted by Asrial
If 5000 players absolutely HATE the change to MAJOR runes and 5000 players absolutely LOVE the change to MAJOR runes, what do you do?

We, as human beings, are more prone to argue and complain and remember negative events than we do positive ones. The ones that love changes usually just play the game and enjoy them, that's why the perception is that a change is hated.. because that's all you ever hear about.

Also, be careful about wishing that every voice in the game could be heard, because it would not be healthy for the game. I'd rather the developer do what they think is best for their BABY instead of what I think is best to improve my year or two of casual enjoyment.
The paradox is that they have to do what is best for the players in order for their BABY to grow. I guess it's a vicious cycle that many game companies have drawn themselves into... The human race sucks
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Old Jul 04, 2006, 10:53 AM // 10:53   #36
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Originally Posted by Demesis

But I am sure you share my views about asking questions about botters, Ebayers, scammers and abusive players.
What questions are there that need to be asked?

"What are you guys doing?"

"What are you guys planning to do?"

"What are your thoughts on them?"

You already know the answer to near any question on that subject.

You want a good question for the community? Try this one...

"Where do you see this game 10 years from now?"

Sorry, maybe it's me. I prefer to sit back and play the game as it's presented to me instead of trying to make it to my perfect specifications.
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Old Jul 04, 2006, 10:55 AM // 10:55   #37
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Quote:
Originally Posted by Demesis

The paradox is that they have to do what is best for the players in order for their BABY to grow. I guess it's a vicious cycle that many game companies have drawn themselves into... The human race sucks
I wouldn't say that we suck.. I think it just comes down to we all think we're the center of everything
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Old Jul 04, 2006, 10:57 AM // 10:57   #38
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Fansite fridays were nice, what ever happened to them, back when fansites would ask questions and Gaile would answer them they would be posted on the mainsite.

I think that official forums are needed for Guild Wars, as with any other mmo. Especially if GW is planning on sellingg an expansion every 6 months, player concerns should be at the top of their priorities. and a official forum could provide almost accurate statistics and show what the players want, rather then a "bridge" between US and the Devs.
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Old Jul 04, 2006, 11:01 AM // 11:01   #39
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Quote:
Originally Posted by Asrial
What questions are there that need to be asked?

"What are you guys doing?"

"What are you guys planning to do?"

"What are your thoughts on them?"

You already know the answer to near any question on that subject.

You want a good question for the community? Try this one...

"Where do you see this game 10 years from now?"

Sorry, maybe it's me. I prefer to sit back and play the game as it's presented to me instead of trying to make it to my perfect specifications.
I understand...

I just don't want this game to go down a dirty road and disappear. I was thinking of helping improve the GW environment. But I see that improving the social environment is something that should be the responsibility of the parents of the children and teens playing this game.

It's another sad thing that the dark side of human nature manifests itself in the game as scammers and abusers. I play the game to relax and enjoy myself, as a sort of detatchment from reality. I guess reality follows you wherever you go, like a horde of bees....
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Old Jul 04, 2006, 11:02 AM // 11:02   #40
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Originally Posted by tear
Guys this is serious.

Really I'm serious this is serious this isn't a game how dare she do that when we have serious problems at hand!

I demand answers I'm important and this is important and I'm going to start a serious important discussion about it because I'm so angry my keyboard is shakingglkajsd;lfkjas;fkls;jfslefsf

Time to put my serious face on where is my thesaurus it's asskicking time.
ROFL.

I think that about sums it up.

"Where is my thesaurus" LOL
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